Table of Contents

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit or make a purchase from https://watchdog.store/ or otherwise use our services (the “Services”). “We”, “us” and “our” mean Autonomous Safety Systems, Ltd (trading as Watchdog). “You” means any visitor, customer, or other individual whose personal information we process.

Company & Contact

Controller/Operator: Autonomous Safety Systems, Ltd (trading as Watchdog)

Company code: 306518586 · VAT: LT100017253615

Address: Titnago st. 7-532, Vilnius LT-02300, Lithuania

Website: https://watchdog.store/

Scope & Overview

We operate worldwide from Lithuania and offer physical goods via our Site. This Policy applies to all personal information processed in connection with the Services.

What We Collect

  • Contact & identity: name, email, phone.
  • Billing & shipping addresses.
  • Payment information: we do not store card data on our servers—card details are handled by your browser and our payment processors (Stripe / WooPayments).
  • Order & transactional data: products ordered, order history, invoices.
  • Account data: username, hashed password, preferences.
  • Customer support records: messages and support history.
  • Device & usage data: IP address, browser, device type, cookies, analytics.
  • Location data: where relevant to shipping or fraud prevention.
  • Marketing preferences and consents.
  • User-generated content: product reviews, photos, and other content you post.
  • Sensitive categories: we do not collect special-category data.

Third-Party Services & Processors

  • Platform: WooCommerce (e‑commerce).
  • Payments: We use WooPayments (powered by Stripe) to process card payments. Card numbers and CVC are collected using Stripe’s hosted payment fields and are never stored on our servers. For recurring payments or saved cards we store only secure tokens with our payment provider. For more details see WooPayments/Stripe privacy and security documentation.
  • Analytics / advertising: Google Analytics, Meta Pixel.
  • Email/marketing & customer service: Brevo.
  • Cookie consent manager: Cookiebot.
  • Fulfilment / shipping partners: used as needed (names available on request).

All processors act on our instructions under contract and must protect your data appropriately. Data Processing Agreements are available on request.

Purposes & Legal Bases (GDPR)

  • Order fulfilment & account management (contract).
  • Payments, tax, bookkeeping (legal obligation / contract).
  • Customer support & returns (contract / legitimate interests).
  • Fraud prevention & security (legitimate interests).
  • Analytics & site improvement (consent for non‑essential analytics where required; legitimate interests for aggregated analytics where lawful).
  • Marketing & promotions (consent where required; opt‑out available when relying on legitimate interests).
  • Legal obligations & disputes (legal obligation).

Cookies & Tracking

We use cookies, pixels and similar technologies. Non‑essential cookies (analytics, advertising) require your prior consent. Cookie management is provided via Cookiebot; you can change or withdraw consent at any time via the cookie settings link in the Site footer. See our Cookie Declaration for an up‑to‑date list of cookies.

Sharing & Disclosure

  • Processors (payment, hosting, fulfillment, analytics, email providers).
  • Business partners for marketing when you have consented.
  • Law enforcement, courts or regulators when required by law.
  • Affiliates and in corporate transactions (e.g., merger, sale).

We do not sell personal information for monetary consideration.

International Transfers

Where data is transferred outside the EEA, we rely on lawful transfer mechanisms such as EU Standard Contractual Clauses, adequacy decisions, or other safeguards. Details available on request.

Retention

  • Order & payment records: 7 years (tax/accounting).
  • Account data: retained while the account is active; basic logs for 2 years after deletion for fraud/audit.
  • Marketing consents: until withdrawn.
  • Support tickets: 3 years.
  • Analytics raw logs: 12 months (then aggregated/anonymized).
  • Reviews: until removed by you or for policy breaches.

Security & Incidents

We use TLS/HTTPS, access controls, encryption where appropriate, two‑factor authentication for admin access, and regular security reviews. If a data breach occurs, we will notify affected individuals and authorities as required by law and without undue delay.

Children

Services are not aimed at children under 13 and we do not knowingly collect their data. If you believe we have such data, contact us to delete it.

Your Rights

  • Access, rectification, deletion.
  • Restriction or objection to processing.
  • Data portability.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority (e.g., the State Data Protection Inspectorate in Lithuania).

To exercise rights, email info@watchdog.store. We may ask for your order number and email used for the order to verify identity. We aim to respond within 14 days (extensions as permitted). Authorized agents may submit requests with proof of authorization.

Languages & Changes

This Policy is provided in English; if translations differ, the English version prevails unless stated otherwise. We may update this Policy; the latest version is posted on the Site with an updated “Last updated” date.

Contact

Email: info@watchdog.store

Phone: +37062129183

Address: Titnago st. 7-532, Vilnius LT-02300, Lithuania